Frequently Asked Questions

About our tours

Booking information

Tour spaces

Location & Hours

Any further questions?


ABOUT OUR TOURS

Which tour should I choose?

To experience our most popular option, choose our two-hour Combo Tour.
Short on time? Opt for a single tour:

Need transport from Wellington? Select from our There and Back Again options.
Groups of 20 people or more? Book the Weta Workshop Experience.
Creative workshops can be included alongside any of these tours! Click here for more information.

What is “There and Back Again”?

Our There & Back Again options combine our flagship filmmaking tours with guided return bus transfers from Wellington CBD.

What is the difference between “There & Back Again: The Full Experience,” and “There & Back Again: Guided Transfer”?

There & Back Again: The Full Experience includes two tours, with guided return bus transfers.
There & Back Again: Guided Transfer includes only the Weta Cave Workshop Tour, with guided return bus transfers.
Please note our There and Back Again tours are not wheelchair accessible.

Accessibility 

We are continually improving and enhancing our experiences to ensure we can cater for as wide an audience as possible. This includes visually and hearing-impaired visitors, too. We currently hold a silver Be Accessible rating.


 

BOOKING INFORMATION

Do I need to book in advance?

Our tours fill up fast, so we strongly recommend booking at least 3 days in advance.
Our busiest periods are October-April (peak season), school holidays, and New Zealand public holidays.

How do I book my ticket?

Online: Click here to book. To reserve your spot, payment is required at the time of booking.
In-store at the Weta Cave: 1 Weka Street, Miramar, Wellington. We accept NZD cash or payment via most major credit cards (VISA, Mastercard, UnionPay & Alipay).
To avoid disappointment, we recommend booking 3 days in advance.

Do you offer discounts for students, Gold Card holders, caregivers or groups?

Sorry – we do not offer discounts at this time. We suggest booking our Weta Studio Tours Combo, which includes both of our flagship tours for a special price.
Special rates may be available to school groups of 20+ people, at our off-site group tour space. Please contact us for more information.
We do consider discounts for caregivers and may request suitable supporting documentation or identification, such as a caregiver ID/documentation or a medical note. 

Can I buy a gift voucher for the tours?

Yes, we have vouchers available. These can be purchased in-store at the Weta Cave, or contact us for details.


 

TOUR SPACES

Are the tours wheelchair accessible?

All Weta Studio Tours tour spaces are wheelchair friendly. An accessible car park is available on Weka Street, closest to the main entrance to the Weta Cave, for vehicles displaying a current mobility parking permit.
Please note, our There and Back Again bus transfers are not suitable for wheelchairs.
We are continually improving and enhancing our experiences to ensure we can cater for as wide an audience as possible. This includes visually and hearing-impaired visitors, too. We currently hold a silver Be Accessible rating.
If you have special requirements, please contact us to discuss.

Can I bring my bags?

Small bags are permitted on all tours. However, there is no luggage storage in the Weta Cave or at our tour spaces.

Will I get to see Weta Workshop artists working?

We endeavour to feature artists at work on our tour stage during the Weta Cave Workshop Tour. However, sometimes this is not possible due to important project deadlines. We appreciate your understanding, should this be the case.

Will I get to walk through Weta Workshop?

Due to the confidential nature of our film work, unfortunately, we can’t take guests through the Workshop itself. But here’s the good news: we’ve updated our Weta Cave Workshop Tour to include an interactive showcase of our creative departments, so you can experience what it’s like behind closed doors!

Can I take photos?

Photography or recording of any kind is strictly prohibited on tour. Though you’re welcome to take photos in and around the Weta Cave shop, so snap away with Gollum and the trolls!


 

LOCATION & HOURS

Where does my tour depart from?

Most of our tours depart from the Weta Cave shop at 1 Weka Street, Miramar, Wellington. Refer to your booking confirmation for instructions.

How do I get to the Weta Cave?

  • Book our guided transfers: Our There and Back Again tours include guided return transfers from the Wellington i-SITE in the CBD;
  • Public transport: Catch the bus to stop 6240 on Darlington Road. From there’s it’s a short stroll to the Weta Cave Please refer to the Metlink website for the best route to take;
  • Drive: On-street parking is free but limited. Please allow ample time to find a car park.

What are your opening hours?

The Weta Cave is open daily from9AM – 5.30PM (excluding Christmas Day). 


 

ANY FURTHER QUESTIONS?

Please contact us via bookings@wetaworkshop.co.nz or phone +64 (0)4 909 4035.

Copyright 2018 Weta Workshop